1. We respect your privacy
(a) Knitwit The Label respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
(b) "Personal information" is information we hold which is identifiable as being about you.
2. Collection of Personal Information
(a) At Knitwit The Label, we may periodically receive and store personal information that you enter on our website, provide to us directly, or furnish to us through other means.
(b) In order to send you information, provide updates, and process your product or service order, you may choose to provide us with basic information such as your name, phone number, address, and email address. On other occasions, we may collect additional information, including but not limited to, when you offer feedback, share details about your personal or business matters, modify your content or email preferences, participate in surveys and promotions, provide financial or credit card information, or engage with our customer support.
(c) Moreover, any other information you provide during your interactions with us may also be collected.
3.Use of Your Personal Information
(a) Knitwit The Label may utilize the personal information gathered from you to furnish you with information, updates, and our services.
Additionally, we may inform you about new and supplementary products, services, and opportunities that may be of interest to you. Your personal information may also be employed to enhance our products and services and gain a better understanding of your requirements.
(b) Knitwit The Label may contact you through various means, including Email.
You have the option to opt-out of the collection and utilization of this information by adjusting your privacy settings or choosing to opt out.
To opt-out of Google advertising, please visit the following link: https://tools.google.com/dlpage/gaoptout
To modify your Facebook ad preferences, you can navigate to the "Facebook Help Centre," select "Manage my account," and then choose "Ad preferences."
Rest assured that we do not gather your financial information directly; instead, we rely on third-party gateways for this purpose. We employ SSL certificates to validate your identity and encrypt any data you provide us. Your financial information is encrypted and stored on third-party servers. We do not retain all of your data to prevent unauthorized or duplicate transactions. Additionally, we do not retain any details related to your direct debit; all information is securely transmitted to our bank for processing.
(c) Reviews
Leaving a review is one of the best ways to show your support for us. By leaving a review you acknowledge that;
- Your first name, date of order and item ordered may be displayed on our website and/or social media channels
- You comment and star rating will not be altered
- Your comment and start rating may be displayed on our website and/or social media channels
4. When is your personal information disclosed?
We take reasonable precautions to ensure the security and confidentiality of your information. Access to it is limited to authorized personnel, and we handle it in compliance with our legal obligations for record keeping. Once it is no longer needed, we appropriately dispose of it. As a general practice, we do not disclose your personal information unless we have obtained your consent, it is required by law, or it is necessary for us to provide you with our services.
There are instances when we may disclose your personal information to obtain third-party services, such as analytics, data storage, payment providers, or advertising services. We make efforts to ensure that the providers we engage with adhere to privacy laws and regulations. You have the option to opt-out of the collection and use of this information by adjusting your privacy settings or choosing to opt out.
5. Website
(a) Your Visit to Our Website
When you access our website (www.knitwitthelabel.com), we may collect certain information such as your browser type, operating system, and the website you visited before arriving at our site. This information is analyzed in an aggregated manner to understand how people use our site, enabling us to enhance our service.
(b) Usage of Cookies
Occasionally, we may utilize cookies on our website. Cookies are tiny files that enable a website to identify you upon your return and store information about your site usage. Cookies are not malicious programs and do not harm or access your computer. While most web browsers automatically accept cookies, you have the option to reject them by adjusting your browser settings. However, please note that this may limit your ability to fully utilize our website. Cookies may be used on our website to analyze website traffic and provide an improved visitor experience. Additionally, cookies may be employed to deliver relevant advertisements through third-party services like Google AdWords. These advertisements may appear on our website or other websites you visit.
(c) Third-Party Websites
At times, our website may contain links to external websites that are not owned or controlled by us. These links are provided for your convenience only. It is important to note that such links do not signify sponsorship, endorsement, or approval of those websites. We recommend that you review the privacy practices of each and every website that collects personally identifiable information, as Highrack Studios is not responsible for their privacy policies. We encourage our users to exercise caution and read the privacy statements of such external websites when leaving our site.
We sincerely appreciate the trust you place in us by providing your personal information. Our utmost priority is to ensure its security and exercise responsible usage practices.