Please allow up to 4 weeks for your item to be shipped, if you have purchased a made to order product.
If you need your order by a certain date, please choose priority at checkout.
Please note that your chosen shipping method will apply after your order is ready.
For example, if you choose express shipping, your order will be shipped express after up to 4 weeks of preparing your order.
The order itself will not be prioritised, unless arranged otherwise.
Customisations:
If you have added a customisation, such as added length or added lining, your garment will have to be made accordingly, so please treat it as a made to order product.
AUSTRALIAN ORDERS
FREE express shipping on orders $299+
Standard Shipping - $9.99 AUD (takes from 3-8 days to deliver)
Express Shipping - $19.99 AUD (takes 1-3 days to deliver)
PRIORITY + Express Shipping - $39.99 AUD
(Skip the queue and have your order made and dispatched within 4 business days)
*please note these are just estimated shipping times and could differ
INTERNATIONAL ORDERS
Free standard shipping on orders $350+ *excludes sale items
International Standard Shipping - $19.99 AUD (can take 1-4 weeks to deliver)
International Express Shipping - $39.99 AUD (4-10 business days)
International Expedited - $59.99 AUD (3-4 business days)
PRIORITY + Express Shipping - $69.99 AUD
(Skip the queue and have your order made and dispatched within 4 business days)
DUTIES AND TAX
Duties and local taxes can incur from some orders and are applied by the countries customs.
These possible custom duties, foreign taxes and other fees are the customers responsibility to pay.
Please note, you can look up how much these taxes might be, before you purchase.
If you choose not to pay these customs, you can receive a store credit, upon the items being returned back to us.
SHIPPING PROTECTION
We provide shipping protection as an option for all orders. This is something you can choose to add on.
If shipping protection is chosen, you will be eligible for compensation for lost or damaged shipments through ShipInsure.
If shipping protection isn't chosen, we are not liable for any lost or damaged shipments.