Faq's

Knitwit The Label

Frequently asked questions...

Where are my items made?

Our pieces are handmade in Australia and Bali by a small team of seamstresses.

What size do you go up to, and how to I find my size?

We are proud to say we cater from size XS to 4XL. If you're unsure about your size, you can view our size chart HERE.

How long will my order take to arrive?

Generally, your order will take about 2-3 weeks to be handmade and sent off.

If you need your order by a certain date, please email us to see if we already have the items in stock or choose PRIORITY at checkout.

How much does shipping cost?

Shipping Costs:

AUSTRALIA

- $9.99 AUD standard shipping

- $15 AUD Express shipping 

- FREE express shipping if you spend $150+

- $40 PRIORITY + Express Shipping (Skip the queue and have your order made and dispatched within 4 business days)

INTERNATIONAL

- $19 AUD International shipping

- $40 AUD International Express Shipping

- FREE standard shipping on international orders of $300+

- $60 AUD PRIORITY + Express Shipping (Skip the queue and have your order made and dispatched within 4 business days)

How long will my order take to ship?

The below shipping times are just estimates and can vary. 

Standard Australia wide shipping

5-7 days 

Express Australia wide shipping

1-3 days

Standard International Shipping

3-4 weeks

Express International Shipping

1 week

How do you price your pieces?

Having all of our pieces ethically made in Australia, means our production costs are much higher than less sustainable clothing brands.

However, this doesn't stop us from making our pieces as affordable as we can, to ensure sustainable fashion can be accesible.

We also believe paying more for a quality, staple piece that will last in your wardrobe for decades is important.